eSOON AIUS smart video unification platform is an intermediary platform that connects phone calls, apps and WeChat mini programs all to one AI platform for real-time automatic interaction with customers It uses ASR, TTS, NLP and other smart service modules to improve interaction experience, increase user satisfaction and reduce labor cost
Online loan application review and ID verification
Online vehicle insurance claim handling
Remote insurance contract signing
Application review for consumer loans
Smart dual recording
Remote video banking services
● Unified API interface
● Fast integration of business components
● Multi-room model
● AI room, person-to-person room
● High concurrency, high reliability
● Video and voice pre-processing
● Higher AI recognition rate
● Communication protocol, audio and video formats
● Real-time conversion (SIP)
● Compatible with third-party audios and videos
● Higher customer perception
● Effective reduction of labor cost
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